Terms & Conditions

1. Purchases and Other Transactions

If you wish to purchase any product or to make a payment to your Oak & Primrose account through the Site (each such purchase or other transaction, a “Transaction”), you may be asked to supply certain information relevant to your Transaction, including without limitation your credit card number, your credit card verification or other security code, the expiration date of your credit card, your billing address and your shipping information. Any such information provided through the Site will be treated by us in accordance with the terms and conditions of this Agreement and our Privacy Policy. Verification of information may be required prior to the acknowledgment or completion of any Transaction. You represent and warrant that you have the legal right to use any credit card(s) or other payment means used to initiate any Transaction.

Oak & Primrose uses a third party to process payments for Transactions. We do not process payments nor maintain your credit card information. This third party payment processor has separate Terms and Conditions that you must agree to as part of the checkout process. We are not responsible for their Terms and Conditions or for the security and privacy of any credit card or other personal information that you submit through them. You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred, including without limitation all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your Transactions.

We reserve the right, with or without prior notice, (a) to change product or service descriptions, images and references; (b) to limit the available quantity of any product or service; (c) to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code, incentive offer or other promotion; (d) to prevent or prohibit any user or customer from making any or all Transaction(s); and/or (e) to refuse to provide any user or customer with any product or service. Price and availability of any product or service offered through the Site are subject to change without notice. Oak & Primrose shall not be responsible for any errors in the prices, descriptions or expected delivery time of such products or services.

2. Wood Variations

WE SUPPLY HIGH QUALITY FURNITURE GRADE WOOD. THIS MAY VARY FOR GRAIN, COLOR, KNOTS AND OTHER MARKINGS. WE DO OUR BEST TO SELECT AND MATCH AS APPROPRIATE BUT WE CANNOT ACCEPT RETURNS ON THE BASIS OF NATURAL VARIATIONS.

WOOD IS AN ACTIVE MATERIAL, IN THAT IT IS KNOWN TO HAVE DIMENSIONAL CHANGES DEPENDING UPON MOISTURE, TEMPERATURE AND HUMIDITY.

WE PURCHASE AND SUPPLY WOOD WHICH HAS BEEN DRIED TO CORRECT MOISTURE CONTENT BUT SOMETIMES WARPAGE AND SHRINKAGE CAN STILL OCCUR, ESPECIALLY WHEN THE FURNITURE IS SHIPPED TO DRIER CLIMATES FROM WHERE IT WAS MADE. WE CANNOT ACCEPT RETURNS THAT STEM FROM CLIMACTIC DIFFERENCES. SHOULD MOVEMENT OCCUR IN THE WOOD, ADDRESSING ISSUES OF TEMPERATURE AND MOISTURE USUALLY RESOLVES THE ISSUE.

3. Warranty Disclaimer

Oak & Primrose uses reasonable efforts to include accurate and up to date information on the Site, Oak & Primrose makes no warranties or representations as to its accuracy. Oak & Primrose assumes no liability or responsibility for any errors or omissions in the information or Content of the Site.

ALL INFORMATION, CONTENT AND MERCHANDIZE ACCESSED FROM OR THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. OAK & PRIMROSE MAKES NO WARRANTY AS TO THE ACCURACY, RELIABILITY OR CONDITION OF THE INFORMATION, CONTENT OR MERCHANDISE PROVIDED THROUGH THE SITE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OAK & PRIMROSE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

OAK & PRIMROSE DOES NOT WARRANT THAT ACCESS TO OR USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WORK OF OAK & PRIMROSE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE SITE, OR AS TO CORRECTNESS, ACCURACY, RELIABILITY, CONDITION OR OTHERWISE REGARDING INFORMATION OR CONTENT ON THE SITE OR MERCHANDISE PURCHASED THROUGH THE SITE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

4. Limitation of Liability

IN NO EVENT SHALL OAK & PRIMROSE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND INCLUDING WITHOUT LIMITATION ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM OR IN CONNECTION WITH USE OF THE SITE, ITS CONTENT, INFORMATION OR FROM THE PURCHASE OR USE OF MERCHANDISE FROM OR THROUGH THE SITE OR FOR ANY ERRORS OR OMISSIONS IN THE TECHNICAL OPERATION, INFORMATION OR CONTENT ON THE SITE, EVEN IF WORK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

By using the Site, you agree to indemnify, hold harmless and defend the Released Parties from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to reasonable attorneys’ fees, resulting directly or indirectly from a claim by a third party that is based on your use of the Site in violation of this Agreement.