Shipping Policy

ALL SHIPPING CHARGES ARE NON-REFUNDABLE. CUSTOMER IS RESPONSIBLE FOR THE RETURN SHIPPING COSTS.

AFTER AN ORDER IS PLACED YOU WILL RECEIVE YOUR ORDER WITHIN 3-5 BUSINESS DAYS.

ALL RETURNED MERCHANDISE MUST BE IN "LIKE NEW" CONDITION AND IN ITS ORIGINAL PACKAGING. PROOF OF PURCHASE IS REQUIRED AND RETURN AUTHORIZATION MUST BE OBTAINED PRIOR TO RETURN OF SHIPMENT. AN ORDER CANNOT BE CANCELLED ONCE IT HAS BEEN PLACED. IF YOU DECIDE TO CANCEL YOUR ORDER AFTER IT HAS BEEN PLACED, OUR STANDARD RETURN POLICY WILL APPLY. PLEASE CONTACT US AT 714-356-4695 OR AT INFO@OAKANDPRIMROSE.COM FOR ASSISTANCE IN RETURNING THE MERCHANDISE.